The keys to an assertive level of service are 1) systematic collection of community data from which needs and interests are inferred, 2) development of a customized collection, and 3) dissemination of information to meet the inferred and expressed needs. The central focus of this level of service is the community and its people. Materials are acquired for known needs of specific people at specific times. (Greer & Hale) http://skyways.lib.ks.us/pathway/article.html
The keys to an assertive level of service are 1) systematic collection of community data from which needs and interests are inferred, 2) development of a customized collection, and 3) dissemination of information to meet the inferred and expressed needs. The central focus of this level of service is the community and its people. Materials are acquired for known needs of specific people at specific times. (Greer & Hale)
http://skyways.lib.ks.us/pathway/article.html